Accept Payment
We accept just about everything!
- PayPal
- Credit Cards: Visa, MasterCard, American Express & Discover
SHIPPING & HANDLING
Teeneon process orders on business days which are Monday through Friday, Eastern Standard Times, and exclude holidays observed by the Post Office: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
– Production: Processing Time: 2 – 7 days* (in regular seasons) or more depends on holiday seasons.
– Shipping Cost: for The Standard Shipping – we charge items are $5.99 for the first item + $1.99
Our shipping methods being currently available is Secured Shipping & Handling via USPS/EMS. Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Product | United States | *Other Countries |
|---|---|---|
| Apparel, Legging, Tank Top, Cloth Cloth Mask | 4 – 6 days | 7-14 Business days |
| Quilt, Bedding Sets, Blanket, Windows Curtains | 7 – 14 days | UNAVAILABLE |
| Mug, Canvas | 6 – 8 days | 7 – 14 days |
| Poster | 6 – 8 days | 15-30 Business days |
*This doesn’t include our 2-7 day processing time.
You will be able to track your order at all times until it arrives your doorstep. Please bear in mind that sometime we will not provide you with tracking number. However, you can track your order status through our website.
*) days is the business days, might be delayed 2-4 days due to the peak season, but we will try our best to fulfill orders as fast as we can.
ORDER TRACKING
You will receive a confirmation email with a tracking link so that you can follow your order all the way home! Please allow 7-10 days for the carrier to scan your package into their system.
If you attempt to track your package and there is no information available that just means the carrier has not processed your package yet. When the package is scanned into their system, tracking events will populate on the tracking page.
You can track your order via the following link: https://www.17track.net/en . Contact Our Customer Service at: [email protected] if you have any doubts referring to your orders.
Can the order be delivered to multiple addresses?
We do not offer shipping to multiple addresses for a single order. If you would like items delivered to multiple addresses, please place those orders separately.
Incorrect Address
Make sure you provide the correct address at checkout because we are not responsible if your order gets delivered to the wrong address.
If you contact the final mile carrier after the order has left our warehouse and ask them to forward or redirect your package, we are not responsible if that package gets lost, stolen, or damaged.
Do you offer delivery to PO Boxes or Military APO/FPO addresses?
At the moment, our shipping cannot delivery to US Military bases. We apologize in advanced for this inconvenience.
PLEASE NOTE
The above timeframe is only applied for orders to the US with standard shipping method (“days” here is “business days”)
- The majority of our orders are processed and shipped within the timeframe we offer above. However, the time period above is only approximate and can differ in individual cases. Some items/orders may require a longer ship-out and/or delivery timeframe.
- Due to unforeseeable delivery bottlenecks with our suppliers as well as delivery companies, deliveries may be delayed a little bit. We apologize for any inconvenience that this may cause to you.
- Holiday shipping: Due to certain US and International Holidays, especially in peak seasons, orders may take longer to ship out.. We’re so sorry for this inconvenience and hope that you can understand for us.
- International orders: It may take additional days if orders have to go through customs. We have no influence on the customs process and apologize for any inconvenience due to delivery delays resulting from this.